Privacy Policy

At Laundry Box, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email address, phone number)
  • Service and order information
  • Payment details (processed securely through third-party providers)
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Provide and manage our laundry services
  • Process payments and orders
  • Communicate with you regarding your service or inquiries
  • Improve our website and customer experience

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties when necessary to provide our services, such as payment processors or delivery platforms.

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system can be guaranteed to be completely secure.

6. Your Rights

You may have the right to access, update, or request deletion of your personal data. To make such a request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our website and services indicates your acceptance of any updates.

9. Contact Information

Laundry Box
Hull & East Yorkshire Region
Phone: +44 1482 328412
Email: accounts@laundrygroup.co.uk