Welcome to Laundry Box. By accessing or using our website or services, you agree to the following Terms & Conditions.

1. Services

Laundry Box provides the following services:

• Self-service laundry
• Wash & Fold
• Pickup & Delivery
• Commercial laundry services
• Dry cleaning

Service availability may vary depending on location and operating hours (typically 6:00 AM – 8:00 PM or 6:00 AM – 9:00 PM).

2. Customer Responsibilities

By using our services, you agree to:

• Provide accurate contact and order information
• Ensure all items delivered for laundry are suitable for washing
• Collect your laundry on time (if applicable)
• Follow all posted guidelines at each location

3. Limitation of Liability

Laundry Box is not responsible for:

• Items left unattended
• Damage resulting from standard washing processes
• Pre-existing damage, wear, or manufacturer defects
• Shrinkage, fading, or color bleeding due to fabric type

For Pickup & Delivery services, customers must ensure a safe and accessible drop-off and collection location.

4. Payments

All services must be paid for at the time of use. Multiple payment methods may be available depending on location. Third-party platforms may have their own terms and conditions.

5. Prohibited Items

Customers must not submit items that contain:

• Hazardous materials
• Items contaminated with bodily fluids
• Infested items (e.g., bed bugs, lice)
• Items requiring special handling not disclosed in advance

6. Website Use

When using our website, you agree not to:

• Attempt to misuse or disrupt the website
• Copy or reproduce content without permission
• Upload harmful or malicious materials

7. Updates to Terms

Laundry Box may update these Terms & Conditions at any time. Continued use of our services indicates acceptance of any updates.

8. Contact Information

Laundry Box
Hull & East Yorkshire Region
Phone: +44 1482 328412
Email: accounts@laundrygroup.co.uk